T&C's

Terms and conditions of membership and sales, and use of this service.

Terms and Conditions

This website is operated by Planetary Concerns.

Throughout the site, the terms “we”, “us” and “our” refer to planetaryconcerns.com.au.   

Planetary Concerns offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

By accessing or using any part of the site, you agree to be bound by these Terms of Service.

 

Accountability for content

The contents of our pages have been created with the utmost care.  However, we take no responsibility if information made available on this site is not accurate, complete or current. 

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information which is not necessarily current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site.

You agree that it is your responsibility to monitor changes to our site. 

 

Accountability for links

Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages.

No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.

 

Membership

Your membership is a subscription that will continue and automatically renew until terminated. 

We offer a monthly or annual membership subscription but reserve the right to review and change membership plans in the future. If such a change occurs, we will make every effort to contact members in a timely fashion. 

 

Billing and Cancellation

If you are paying on a monthly subscription this allows you access to the Membership for 30 days. Failure to pay your monthly subscription payment will result in access to the Membership being suspended until the payment is received.

For yearly subscriptions, you will receive 365 days access. You may cancel the automatic renewal of your yearly subscription at any time and your access to the Membership will end at the end of the current contracted term.

 

Community Guidelines and Conduct

Planetary Concerns reserves the right, but not the obligation, to prohibit conduct, communication, or content that we deem in our sole discretion to be unlawful or harmful to you, the Site, Site users, our customers, our rights or any third party. We assume no liability for any action or inaction with respect to conduct, communication, or content on the site.

We do not condone and you are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racial, ethnic, or otherwise objectionable material of any kind, including but not limited to any material that is or that encourages fraudulent activity or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, federal, or international law.

You agree not to harass, advocate harassment, or to engage in any conduct that is abusive to any person or entity.

You are prohibited from sending or otherwise posting unauthorized commercial communications (such as spam) through the Site.

If we are notified of or suspect allegedly infringing, defamatory, damaging, illegal, or offensive content provided by you (e.g., in our Facebook Group), we may investigate the allegation and determine in our sole discretion whether to remove such content from the Site.

Violations of community guidelines and conduct may result in removal of content, blocking of future content for an indeterminate amount of time, or termination of membership.

 

Use of Our Property

This site contains intellectual property owned by Planetaryconcerns.com.au, including trademarks, copyrights, proprietary information, and other intellectual property.

Planetary Concerns copyrighted and original materials are provided to you as part of the service for your individual use only and a single-user license. All property on this site to include copyrighted materials shall remain the sole property of Planetary Concerns.  No license to sell or distribute our materials is granted or implied.

 

Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall Planetary Concerns, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

 

Shipping Policy

  • We offer a flat shipping rate for orders posted to a mail address within Australia.
  • We also offer a separate flat shipping rate for international orders.
  • We generally ship from our online store once a week.
  • All orders are shipped through Australia Post.

 

After placing your order, you will receive an email confirmation. 

Once your order has been processed, you’ll receive a second email confirming that your order has been shipped and on its way to you.

Shipping times vary but your order should arrive within 2 to 10 business days after dispatch, depending on your location within Australia.

International orders can take longer and should arrive within 15-25 business days.

 

Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us via email. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

Exceptions / non-refundable items 

Certain types of items cannot be refunded. Please get in touch if you have questions or concerns about your specific item. 

 

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of original shipping will be deducted from your refund

 

Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. 

For any questions regarding the Terms and Conditions, please contact us via email: info@planetaryconcerns.com

Affiliate Info

Planetary Concerns may publish affiliate endorsements and links.

If you click on one of these links and buy something, Planetary Concerns might receive a percentage of the sale, at no extra cost to you. We will only endorse products we have thoroughly researched or used.

 

Amazon Associates Disclosure

As an Amazon Associate we earn from qualifying purchases. Planetary Concerns is a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for sites to link to Amazon properties.